Insights Human-Centered AI in Telecommunication

The telecommunications industry has rapidly evolved into one of the most significant sectors in developed countries.

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Research Papers Targetting the robo-advice customer

The purpose of this study is to develop the world’s first psychographic market segmentation model that supports personalization, customer education, customer activation, and customer engagement strategies with financial advice robots.

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Research Papers Responsible access to credit for sole-traders and micro-organizations under unstable market conditions with psychometrics

We conducted a study using real-time data from a Fintech lender in the Czech Republic to assess the effectiveness of a new financial literacy based psychometric credit scoring model (PSM) in improving access to finance for micro, small and medium sized enterprises (MSME) sector…

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Insights Human Centered AI in Small Business Credit

The evolving landscape of next-gen finance demands solutions that are not just entrepreneurial-friendly but also digitally savvy, micro-personalized and sustainably inclined.

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Insights AI Leadership Learnings from the World Economic Forum 2024

In a blogpost from May 2023, I explored how AI is reshaping the dynamic world of finance. Like many others I also concluded that the integration of artificial intelligence (AI) already has had a profound impact, serving as a game-changer…

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Research Papers Leveraging financial personality for inclusive credit scoring amidst global uncertainty

The Ukraine war, high inflation and rising interest rates are jeopardising people’s ability to afford essential items such as food and energy, causing a widespread sense of vulnerability worldwide. Consequently, access to finance has become increasingly challenging for vulnerable consumer groups…

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